We have an opportunity for a Full-Time Care Quality Support Officer; this is a perfect role for someone who is seeking to develop their experience and skills in adult social care.

As a Care Quality Support Officer, you will be responsible for:

• Undertaking Care Act Reviews/care quality reviews/welfare checks
• A designated provider portfolio supporting our Care Quality Officers
• Maintaining recording systems and processes

As the first person to hold this post, you will have a unique opportunity to establish the role, making a significant contribution to the continued shaping and embedding of care quality in the Borough.

We are keen to hear from you if you are a flexible team worker with excellent communication and professional curiosity skills. You will be able to demonstrate your drive and ‘can do’ approach in an environment that can be challenging and fast paced.

About the team: We are part of the Safeguarding, Quality & Governance Directorate. A supportive Team Manager leads the team made up of experienced Officers who are passionate about care quality, with fantastic support from our team administrator.  Through strong partnerships and a shared commitment to improvement, we support our providers to deliver high-quality, person-centred services.

Quote from a provider:

"I would also like to take this opportunity to thank you for coming to our service and sharing your knowledge and providing us with the required actions which will assist us to be further compliant in ensuring that our residents get the 100% personal centred care that they deserve."

What we can offer you:

• Hybrid working: Combining a routine of working in the office, working from home, and visiting customers and providers within the Borough.
• L&D: Staff in Wokingham are highly valued for the important and challenging work they undertake and will find an environment where their learning and development is promoted and supported.
• Support: Our staff benefit from regular supervision with their managers, supportive peers and a positive team spirit.
• Culture: We are a supportive and collaborative team with a strong sense of support, trust and shared purpose in what we do. Our managers are approachable and supportive, creating a space where staff feel included, trusted, and empowered in their role.

 Benefits:

Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:

⭐ A generous annual leave entitlement of 28 days (rising to 33 days after 5 years continued local government service) (pro rata), plus Bank Holidays

⭐ An excellent local government pension scheme

⭐ An employee assistance programme including 24/7 wellbeing helpline

⭐ A range of local & lifestyle discounts

⭐ Use of a free onsite gym (located at Shute End office)

⭐ Salary sacrifice car & cycle to work schemes

⭐ And much more! 

If you’re interested in this exciting opportunity, click the link and apply today.

Alternatively, for more information or to arrange an information discussion, please contact Julie Stevens julie.stevens@wokingham.gov.uk

Closing Date: 22^nd October

Interviews Date: October/November

Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.     

Interviews will be held at Shute End, Wokingham. Prior to the interview there will be a skills based online exercise.

Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.

If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.

We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.

If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.

Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.

Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks.

Wokingham is an equal opportunities employer.

Our Area

Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.

We’re home to a range of high performing schools including 69 primary and 21 secondary, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.