We have an excellent opportunity for a Finance Support Manager to join our Commercial and Finance Support Team here at Wokingham Borough Council, on a Full-Time, 12- Month Fixed–Term Contract.

As Finance Support Manager, you will manage the Finance Support function and team leaders to ensure a responsive support service to internal WBC customers, while working with the Head of Commercialisation & Finance Support to deliver the council plan and financial outcomes for our residents.

This role involves leading and actively contributing to commercial and finance projects, allocating resources strategically to support effective delivery of relationship and finance support functions, and ensuring customer cases are processed and resolved efficiently, with high resolution rates at the first point of contact. You'll support the ongoing development of staff through targeted upskilling and coaching, oversee and evaluate performance across the organisation, and ensure strategic aims, objectives and priorities for the organisation are met in line with service standards and guidance.

You'll develop a strategic approach to service delivery, maintain accurate performance management and reporting systems, and ensure all operations meet compliance with relevant financial policies, the Council Plan, and organisational objectives.

This is a fantastic opportunity for a collaborative, motivated professional with experience in leading an operational service, finance support, or public/private sector finance to join our team.

⭐Staff Benefits⭐

Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:

⭐Generous Annual Leave – 31 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays

⭐Local Government Pension Scheme

⭐GP Helpline - Available 7 days a week

⭐Employee Assistance Programme - Including a 24/7 Your Care Helpline

⭐Free Eye Tests and Flu Vaccines

⭐Free Onsite Gym - Located at Shute End Offices, Wokingham

⭐Local & Lifestyle Discounts - Save on shopping, entertainment, dining out & more

⭐Move through Menopause Course

⭐Sports & Social Group Activities – Including running, football, cricket & more

⭐Learning & Development Opportunities

⭐Employee Networks

⭐And more!

Key Responsibilities

• Lead the day to day performance and development of the Finance Support Team Leaders
  • Ensure customer cases are processed efficiently, consistently and with a strong focus on first time resolution
  • Allocate resources effectively to support operational priorities and service delivery
  • Work collaboratively with managers across the organisation to align financial support with the Council Plan
  • Contribute to and lead commercial and finance projects that drive service improvement and value for money
  • Support continuous improvement, change management and performance management across the service
  • Manage the Finance Support budget (c. £1m) and ensure robust financial controls

Candidate Requirements 

• A degree or equivalent qualification, or significant relevant experience
• Proven experience of leading operational services and managing people and performance
• Experience of delivering service improvement, change management and complex case resolution
• A strong ability to prioritise, work to deadlines and manage competing demands
• Excellent communication and relationship building skills

Our Area:

Wokingham Borough Council has recently been ranked 2nd most productive council in England by the Impower Productivity Index, recognising our strong performance and efficient use of public money. 

Our Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.

We’re home to a range of high performing schools, a host of international businesses and an incredible community. The borough has a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.

Click the link below and Apply Today!

Alternatively, to arrange an informal discussion about the role, contact Gemma Plowright, Head of Commercialisation & Finance Support, via Gemma.Plowright@wokingham.gov.uk (Strictly no agencies).

Closing date: Friday 5th June 2026 at 11pm

Interview date: TBC

AI in Applications:

We recognise that candidates may choose to use artificial intelligence (AI) tools to support the preparation of their job applications. When used appropriately, AI can be a helpful aid in structuring responses, checking clarity, and improving presentation.

However, applications must reflect your own skills, experience and understanding. If an application appears to rely excessively on AI-generated content, it may not meet the required standard and could be rejected.

We encourage all applicants to ensure their submissions are authentic, tailored to the role, and clearly demonstrate their own knowledge, experience and suitability.

Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful.  Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.

If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.

Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.

Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.

Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment.

Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.

If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.

We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.

Wokingham is an equal opportunities employer.